Help Centre

All your questions about 00bd9 answered in one place

From deposits to live games, cricket betting to responsible gambling — find direct and detailed answers to 00bd9's most asked questions right here.

Direct answers to your questions

Thousands of players ask questions about all kinds of topics on 00bd9 every day. We have organised those questions into four categories: Live Dealer Games, Limits & Controls, Deposits & Withdrawals, and Cricket Betting. Click on any question below to see the answer. If you can't find your question here, contact us via 24/7 live chat or email.

Questions & Answers by category

Live Dealer Games

Live dealer games stream real-time video from an actual studio. A human dealer deals cards or spins the roulette wheel right in front of you. You can place bets in real time from your phone or computer and even chat with the dealer. The entire process is secured with encryption, so every result stays transparent and fair.

In Baccarat, bet on either "Player" or "Banker" — whichever hand's total is closest to 9 wins. 10s and face cards count as zero. If the total goes above 9, the first digit is dropped — so 15 counts as 5. Betting on "Tie" carries higher risk but pays at a different rate.

Live tables at 00bd9 are designed for different budgets. There are low-minimum tables for players with smaller budgets, and high-limit tables for experienced players. The exact limits for each table are clearly shown next to the table name in the game lobby. You can see all the details once you log in.

Teen Patti is a popular South Asian three-card game. Each player receives three cards, and the player with the highest-ranking hand — such as Trail, Straight Flush, or Pair — wins. 00bd9's live casino offers Teen Patti Joker and Teen Patti 20-20 variants, both made by JILI and particularly popular among Bangladeshi players.

Andar Bahar is a straightforward Indian card game. The dealer reveals a joker card, then deals cards alternately to the "Andar" (left) and "Bahar" (right) piles. Whoever bet on the side where the card matching the joker lands first wins. With only two choices to make, it is ideal for new players.

Limits & Controls

First, reach out via 00bd9's 24/7 live chat or email [email protected] — our support team provides assistance in Bengali. You can also talk to a family member or someone you trust. Remember, asking for help is not a weakness — it is a courageous step. 00bd9 always prioritises responsible gambling.

Yes, 00bd9 lets players set their own deposit limits. You can find this setting in the responsible gambling section of your account. Setting daily, weekly, or monthly deposit limits makes it easier to stay within your budget. Reducing a limit takes effect immediately; increasing one has a short delay so you have enough time to reconsider.

Some warning signs: betting beyond your budget; repeatedly playing to chase losses; cutting back on family time or work to gamble; lying or hiding things about your gambling; feeling restless when you are not playing. If you notice even one of these signs, contact us without delay or take a break for a while.

No. 00bd9 is for people aged 21 and above only. Age is verified during registration, and ID information is also required at the account verification stage. If an underage person is found to have opened an account, it will be closed and any deposited funds will be handled according to the relevant policy.

A cooling-off period temporarily suspends betting activity on your account for a set time. Self-exclusion permanently deactivates your account for the long term. Both options can be activated from your account settings or by sending a request to [email protected]. Once self-exclusion is active, it cannot be cancelled before the period ends.

How to Deposit

Log in and go to the "Deposit" option, then select bKash as your payment method. Enter the amount you want (minimum ৳500). Send money to the displayed bKash number using your bKash app or *247#. Save the transaction ID and paste it into the designated field on 00bd9 to submit. Your account balance will usually update within a few minutes.

Deposits are usually confirmed within 15 minutes to 2 hours. If more time has passed than that, contact live chat with your transaction ID and the amount sent. Bank transfers may take a little longer due to the bank's processing time. Mobile banking may also take slightly longer during periods of high server load.

00bd9 does not charge any deposit fees itself. However, your mobile banking provider — such as bKash or Nagad — may apply their own service charge on "Send Money" transactions. This charge is outside 00bd9's control. The best option is to use the provider's cash-in or payment portal, where fees tend to be lower.

Four methods are currently supported: bKash, Nagad, Rocket, and bank transfer. For bank transfers, you can send directly from major Bangladeshi banks such as BRAC Bank, Dutch-Bangla Bank, or Islami Bank. The minimum deposit amount across all methods is ৳500.

Yes, the process is much the same. Select Nagad on the deposit page, enter the amount, and send money to the displayed Nagad number. You can also send via the Nagad app or the *167# USSD code. After sending, submit the transaction reference number on the 00bd9 portal. Your balance will usually update shortly after.

Cricket & Sports Betting

The most popular markets are: Match Winner (which team will win), Toss Winner, Over/Under (total runs), Top Run Scorer, and Top Wicket Taker. Innings-by-innings markets are also popular. For example, in a Bangladesh vs India match you can find markets ranging from a simple "Will Bangladesh win?" to "How many runs will be scored in the first over?"

If a match is declared a "No Result" due to rain or any other reason, most markets including Match Winner are generally voided and your staked amount is returned. However, some markets such as Toss Winner or certain first-innings-based markets that have already been settled may remain unchanged. See 00bd9's terms and conditions for full details.

An accumulator bet combines multiple matches or events into a single bet. If each selection wins, its odds multiply with the next, making the potential payout much larger. But the risk is just as high — if one result is wrong, you lose the entire bet. It is wise to stake a small amount on accumulator bets.

Yes, 00bd9 offers betting markets on BPL as well as international matches — T20 World Cup, ICC events, IPL — all of them. The type and number of markets may vary by event; major tournaments generally have more markets available. You can take part in both domestic and international cricket — just log in and go to the Sports section.

Live betting lets you place bets in real time while a match is in progress — for example, how many runs will be scored in the current over, or whether a wicket will fall on the next ball. Odds change constantly in line with how the match is going. Selected live events are shown under the "Live" tab in 00bd9's Sports section. A good internet connection makes the experience even better.

Didn't find the answer to your question?

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